Volunteer Motivation and Satisfaction

نویسندگان

  • Hyejin Bang
  • Stephen D. Ross
چکیده

Volunteers are a valuable set of human resources for any sporting event, and various studies have been conducted in different contexts to understand volunteers’ psychological characteristics. The purpose of this study is to examine the impact of motivations on individual’s volunteer satisfaction using a modified version of Bang and Chelladurai’s (2003) Volunteer Motivations Scale for International Sporting Events (VMS-ISE). Data were gathered from 254 individuals that volunteered for the 2004 Twin Cities Marathon. The results indicated that volunteer motivations can be grouped into seven factors: Expression of Values, Community Involvement, Interpersonal Contacts, Career Orientation, Personal Growth, Extrinsic Rewards, and Love of Sport. The motivational factors that best predict the level of volunteer satisfaction were Expression of Values, Career Orientation, and Love of Sport. The theoretical and practical implications of these findings are discussed in more detail.

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تاریخ انتشار 2009